Data Protection Policy

Dh88 Privacy Policy — Your data is safe with us

Find out how your personal data is collected, stored, and kept secure — all explained in plain, simple terms.

Last Updated: January 2026
SSL Encryption
No Data Selling
Secure Storage
KYC Secured
GDPR Compliant

How We Protect Your Information

Dh88 treats every member's personal information with the utmost care

256-bit SSL Encryption

Every transaction and piece of information you share is protected by the highest-grade SSL encryption. No one can intercept or read your data in transit.

Your data is never sold

We do not sell your personal information to any third party. Your data is used solely to provide services on the platform.

Secure Data Storage

Your data is stored on secure servers. Regular backups and security audits are conducted to ensure your data remains protected.

Minimal Data Collection

We only collect information that is strictly necessary to provide our services. No unnecessary data is requested.

Control Over Your Information

You can view, correct, or request deletion of your data at any time. Your data belongs to you.

Option to Opt Out of Marketing

If you no longer wish to receive our promotional emails or SMS messages, you can opt out at any time. No hassle.

This privacy policy applies to all services on the dh88 platform. By using the platform, you are considered to have accepted this policy. Our Terms & ConditionsIt is recommended to read both together.

1

Introduction & Purpose of This Policy

Dh88 takes your privacy seriously. This Privacy Policy explains what information we collect, how we use it, and the steps we take to keep your data secure.

Using our platform means you agree to this privacy policy. If you do not agree with any part of this policy, please stop using our platform and Help Center Contact us.

This policy has been prepared in accordance with international data protection standards (including GDPR principles) and is governed by applicable laws in Bangladesh. We believe that a transparent privacy policy builds trust with our members — and that trust is our greatest asset.

2

What Information We Collect

Dh88 collects two types of information — what you provide directly and what is automatically gathered while you use the platform.

Information you provide directly:

Data Type Why It Is Collected
Full Name For identity verification and account registration
Mobile Number For communication, OTP verification, and security purposes
Date of Birth To verify age (18+)
Payment Information For processing deposits and withdrawals
National ID Card For KYC verification and fraud prevention

Automatically Collected Information:

  • IP address and device type
  • Browser and operating system information
  • Time spent on each page of the platform
  • Gaming History & Transaction Records
  • Login time and device location (up to city level)

We do not collect your precise GPS location or call records. Only the information necessary to provide our services and ensure security is collected.

3

How Your Information Is Used

Dh88 uses your information for the following purposes:

  • Account Management: To register, log in, and verify your account.
  • Payment Processing: To confirm deposits, withdrawals, and payments.
  • Ensuring Security: To detect fraud, multiple accounts, and suspicious activity.
  • Customer Support: To address your complaints, questions, and support needs.
  • Legal Obligations: To comply with government or court directives.
  • Platform Development: To analyse user experience and improve our services.
  • Promotional Communications: To inform you about special offers and promotions (you can opt out at any time).

We never use your information for any purpose beyond what is listed here. Should we need to use your data for a new purpose in the future, your consent will be obtained beforehand.

4

Sharing Information with Third Parties

Dh88 never sells your personal information. However, certain data may be shared in the following limited circumstances:

  • Payment Provider: Only the information necessary to complete a transaction is shared with payment gateways such as bKash, Nagad, or Rocket.
  • Identity Verification Service: To complete the KYC process with an approved verification authority.
  • Law Enforcement Agencies: Upon receipt of a valid court order or official government directive.
  • Technology Service Provider: For server hosting or cybersecurity services — these parties are bound by confidentiality agreements with us.

In each of the above cases, we ensure that only the minimum necessary information is shared and that the receiving party is committed to protecting it.

Your information is never shared with any advertising company, data broker, or other gaming platform.

5

Cookies & Tracking Technologies

The dh88 website uses cookies. Cookies are small text files stored in your browser that help the platform recognize you.

Types of cookies we use:

  • Essential Cookies: Used to remember your login state and for security purposes — these cannot be disabled.
  • Performance Cookies: To analyze platform speed and performance.
  • Functional Cookies: To remember your preferences (language, theme).
  • Analytics Cookies: To understand which pages are used most — fully anonymized data.

You can manage cookies through your browser settings. However, disabling essential cookies may prevent certain features of the platform from working properly.

6

Data Retention Period

We retain your data only for as long as necessary. Information is never kept beyond what is required.

  • Account Information: For the duration your account is active and up to 5 years after closure.
  • Transaction Records: Retained for up to 7 years as required by law.
  • KYC Documents: Up to 5 years after account closure.
  • Log Files & Technical Data: Up to 90 days.
  • Marketing Data: Deleted immediately upon opt-out.

Once the designated retention period expires, data is securely deleted or anonymized so that you can no longer be identified.

7

Your Rights

As a dh88 member, you have the following rights over your own data:

Right to Access

You may request to see what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Deletion

You may request deletion of your data, unless we are required to retain it by law.

Right to Restrict Processing

You may request that we stop using your data for specific purposes.

Right to Data Portability

You may request a copy of your data in a standard, portable format.

Right to Withdraw from Marketing

You may request to stop receiving promotional communications at any time.

To exercise these rights support@dh88-taka.comor email us at Help Center Get in touch. All requests will be responded to within 30 days of receipt.

8

Children's Privacy Protection

Dh88 is strictly for users aged 18 and above. We do not knowingly collect personal information from minors.

If we become aware that a minor is using our platform or that their data has been collected, we will immediately close the account and delete all associated information.

If parents believe their child is using our platform, please contact us immediately. We recommend using internet filtering tools to monitor and manage children's online activity.

9

Security Measures & Technology

To protect your information, we use industry-standard security technology:

  • 256-bit SSL/TLS Encryption: Across all types of data transmission.
  • Two-Factor Authentication (2FA): An extra layer of security when logging into your account.
  • Firewall & Intrusion Detection System: Unauthorized access attempts are blocked immediately.
  • Regular Security Audits: Regularly reviewed by third-party experts.
  • Data Backup: Your data is backed up across multiple secure servers.
  • Access Control: Only authorised personnel can access specific information.

Please note, however, that no online platform can guarantee 100% security. We strongly recommend keeping a strong password, never sharing it with anyone, and avoiding logging in over public Wi-Fi.

If you notice any suspicious activity on your account, change your password immediately and contact our Help Center let us know.

10

Privacy Policy Updates

Dh88 reserves the right to update this Privacy Policy as needed. Any changes will be reflected in the "Last Updated" date at the top of the page.

For significant changes, you will be notified via SMS to your registered mobile number or through an account notification. Continued use of the platform after any changes constitutes acceptance of the updated policy.

We therefore encourage you to visit this page from time to time. Our Terms & Conditions Please read that page as well.

11

Contact & Complaints

If you have any questions, comments, or complaints regarding this Privacy Policy, please contact us directly:

  • Email: support@dh88-taka.com
  • Live Chat: Available 24/7 on the platform
  • Help Center: Help Center page

We aim to respond to all privacy-related complaints within 7 business days of receipt. Every complaint is taken seriously and we work to resolve issues as promptly as possible.

For quick answers to common questions, visit our FAQ page — you'll find answers to many common questions there.

Your data is safe — join dh88 today

Open a free account on a trusted and secure gaming platform — your privacy is fully protected.

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